Shipping policy
π Shipping Policy
At Live Free Designs., each order is handmade and engraved with care in our New Hampshire workshop. Here's what to expect:
π¦ Processing Time:
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Custom orders typically ship within 3β5 business days after proof approval.
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For non-custom items, orders ship within 2β3 business days.
π Shipping Methods & Carriers:
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We ship via USPS, UPS, or FedEx, depending on the item size and destination.
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All shipments include tracking.
π Shipping Locations:
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We currently ship within the United States.
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If you're outside the U.S. and interested in ordering, feel free to contact us to discuss options.
π Delivery Times:
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Standard shipping usually takes 3β7 business days after dispatch.
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Delivery times may vary during holidays or due to carrier delays.
π¬ Shipping Address Accuracy:
Please double-check your address at checkout! Weβre not responsible for delays or lost packages due to incorrect or incomplete addresses.
πΈ Lost or Damaged Packages:
If your order arrives damaged or is marked as delivered but not received, please contact us within 7 days.
Photos of the damage and packaging may be required for a replacement or insurance claim.
Thank you for supporting small business craftsmanship from the Granite State!
Questions? Reach out any timeβweβre here to help.